Access California Services, a non-profit 501c(3) organization hired me in 2013 to redesign their website that would help the users swiftly navigate through their services and resources, and explore the information easily.
The communications director and me went over the old website to figure out how we can clearly represent the information and make the website user freindly. So we decided to remove all the unnecessary bullet points and extra paragraphs to make it more consise and beneficial for the users. Also we stayed focused on what features were indispensable.
Research and Inspiration
Wireframe was created using Adobe Illustrator, to demonstrate the basic layout of the front page and accessory pages.
working with wordpress
Improving UX with Google Analytics
Google Analytics is a powerful tool that allows me to track user flow so I can determine the most popular features and errors in user experiences and make it more convenient for the users.
User testing, especially early in the design process, is invaluable. Getting to know the users expectations and what they are looking for makes it a lot more easier for the design.