Access California Services, a non-profit 501c(3) organization hired me in 2013 to redesign their website so that it could help users swiftly navigate through their services and resources, and explore the information easily.
The communications director and I went over the old website to figure out how we can clearly represent the company and organize the information hierarchy. We decided to remove all of the unnecessary bullet points and extra copy to make it easier to understand for our personas. Also, we stayed focused on what features were indispensable, such as events and services.
The mockup was created in Adobe Photoshop after the final wireframe layout was selected by the team.
Wireframe was created using Adobe Illustrator, to demonstrate the basic layout of the front page and accessory pages.
Google Analytics is a powerful tool that allows me to track user flow so I can determine the most popular features and errors in user experiences and make it more convenient for the users.
User testing, especially early in the design process, is invaluable. Getting to know the users expectations and what they are looking for makes it a lot more easier for the design.